Terms & Conditions
By accessing or using CAVRO.in, booking a service, purchasing a product, selling/exchanging a device or enrolling in a training program, you agree to these Terms & Conditions.
1 Services
CAVRO provides and/or facilitates repair, maintenance, doorstep services, pickup/drop services, product sales, device buy/sell/exchange, refurbished products and training programs.
Availability varies by location, device, service category, technician availability and operational conditions.
2 Customer Information
Customers must provide accurate information required for booking, repair, delivery, payment and verification.
3 Repair Approval
CAVRO will seek customer approval before proceeding with chargeable repair work. Additional work may require additional approval.
4 Diagnosis
Workshop diagnostic inspection may be provided free of charge where specifically stated by CAVRO. Free diagnosis does not automatically mean that repair, parts, pickup/drop or other services are free.
5 Pricing
Prices may vary according to device, model, part, service, availability, location, taxes and applicable offers. A final estimate may be provided after inspection where required.
6 Payment
CAVRO accepts online payment methods made available at checkout or through authorized payment channels. COD is not available unless expressly stated for a particular transaction.
7 Products
Product specifications, availability, condition and included accessories must be checked before purchase. Used/refurbished products may have condition-specific characteristics disclosed on the product page or invoice.
8 Returns and Refunds
CAVRO generally does not accept product returns or provide refunds except where expressly offered by CAVRO or where a remedy is required under applicable law.
9 Warranty
Warranty is service/part-specific. Where warranty is provided, its duration and conditions will depend on the applicable part or service and will be communicated by CAVRO.
10 Prohibited Devices
CAVRO does not knowingly accept lost, stolen or blacklisted devices. Customers may be required to demonstrate lawful ownership.
11 Customer Data
Customers are responsible for backing up their data before repair. See the Device Data & Repair Disclaimer.
12 Training
Training/course terms, fees, schedules and refund conditions apply separately. Course fees are generally non-refundable as stated in the applicable course terms.
13 Offers
Promotional offers may be campaign-specific, including event-based promotions such as Son Utsav. Eligibility, validity and conditions may vary.
14 Limitation
CAVRO will not be responsible for circumstances beyond reasonable control, subject to applicable law.
15 Changes
CAVRO may update these Terms from time to time.
Contact
CAVRO.in