Consumer Protection & Grievance Cell
Grievance Redressal Policy
Effective Date: 12 September 2026
CAVRO aims to resolve customer complaints fairly and within a reasonable time.
1 Customer Support
Email: support@cavro.in
Phone/WhatsApp: +91 9969323875
Business Hours: 24 Hours
Location: Ghatkopar, Mumbai, Maharashtra, India
2 Information to Provide
Customers should provide:
- Name
- Contact number
- Order/booking/job-card number, if available
- Description of complaint
- Supporting documents/photos where relevant
3 Grievance Officer
Name: [INSERT GRIEVANCE OFFICER NAME]
Designation: [INSERT DESIGNATION]
Email: [INSERT GRIEVANCE EMAIL]
Address: [INSERT FULL BUSINESS ADDRESS]
CAVRO will review complaints and communicate an appropriate response or resolution based on the facts, records, applicable policies and applicable law.