Refund & Cancellation Policy
1 General Refund Policy
Products and services purchased through CAVRO are generally non-refundable unless CAVRO expressly provides a refund option or applicable law requires otherwise.
2 Service Cancellation
A customer may request cancellation of a repair/service booking before work begins. Cancellation may be subject to the status of the booking, technician dispatch, pickup/drop arrangements or other costs already incurred.
3 After Repair Approval
Once repair work has commenced after customer approval, cancellation may not be possible and charges may apply for work, parts, inspection or logistics already undertaken.
4 Product Orders
Orders may be cancelled only where cancellation is accepted by CAVRO before dispatch or processing reaches a stage where cancellation is no longer practical.
5 Refund Processing
Where CAVRO approves a refund, the refund will normally be processed through the original or an appropriate payment method, subject to payment-provider processing times.
6 Non-Refundable Training
Fees paid for CAVRO training/courses are generally non-refundable, subject to the specific course terms and applicable law.
7 Exceptions
If a product/service is defective, deficient, materially different from what was promised, or otherwise qualifies for a statutory remedy, CAVRO will handle the matter according to applicable law.
8 Contact
CAVRO.in Support & Grievance